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HelpOnClick Live Chat is Extended with New Features
We’ve just released a native live chat application for Android devices, and we have some more great news this week. We have improved customization options, and now you can have separate pre-chat...
View ArticleHow to Improve Your Live Chat Service: Chat Scripts
Live chat on websites is mostly used for sales and customer service. Technical support mostly requires technical knowledge, but how to make sure that your sales operators perform good job? You might...
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Get More Chats With Your Website Visitors
There are two points of view on number of website live chat sessions. Some people say ‘the more the better’ and others believe in the opposite. And both parties have their point. On one side, the more...
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Helponclick Supports You Maintain The Business Easily
Running an online business is quite a challenging task but HelpOnClick has made it easier for you. It has developed live chat software to provide live help to the customers and prospects. A prospect...
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How To Handle Criticism With The Help Of Live Chat Software
Time to time again customer service is talked about. But have anyone told you before that customer service all about handling unhappy, rude, upset unsatisfied customers? No? Let us look at this side of...
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More Sales on Christmas Season! It Is Possible!
Is there live chat support on your e-Commerce website? No? You are losing your customers and income! It is the hottest time of Christmas season now. Christmas is so close, and there are so many...
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HelpOnClick Celebrating Joys With You
Everybody nowadays is making use of the biggest social media platform, Facebook. It is because it has become the hottest site in the World Wide Web. Thereby, you have better chances to augment and...
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HelpOnClick Live Chat App Is Available on App Store!
We are glad to inform you that a stable version of the HelpOnClick live chat for iPhones and iPads is now available on the App Store! From now on you can talk to your website visitors via HelpOnClick...
View ArticleDo Not Sound Like a Robot Using Canned Messages
When your customers contact you via online chat service, they definitely expect to chat to a human. But sometimes they feel like they are talking to a robot, which can be a bit disappointing to them....
View Article6 Must-Read Blogs About Customer Service
There is a lot of information about customer service and customer experience on the Internet now: advices, trends, tips, and more. We have found a few must-read blogs for you that can inspire your team...
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Strengthen The Business With Customer Support Chat Software!
Do you wonder how to increase number of customers? If so, don’t worry you are not alone. The businesses are always looking for ways to search out new customers. If you want to increase the customer...
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Nurture Customer Loyalty Through Chat Application Software!
The businesses ultimate purpose is to create more customers but it is imperative to create the customers which are actually loyal to your company. The online businesses usually face the difficulty to...
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How to Calm an Angry Customer
Dealing with complaining customers is an important part of any customer service. It is easy to help when customers explain in details what happened and what they want to be done. But how to help an...
View ArticleExpert Tips for Proactive Customer Service
This is a guest post provided by Ashley Verrill, a market analyst at Software Advice. If you asked someone what they think about when you say customer service, they would likely describe an unpleasant...
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Integrate HelpOnClick Live Chat With Any Website, CRM or Help Desk
HelpOnClick live chat software is a powerful and intuitive tool for communication with your website visitors. HelpOnClick is not only easy to use software, but also an easy to integrate one....
View ArticleThe HelpOnClick Blog – Better Late than Never
HelpOnClick is the Live Chat software that enables you to increase sales and conversions with Live Help; and dramatically improves your support, just as our tagline says. Until now, we’ve supported the...
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HelpOnClick Live Chat Software – Now Coming with New Features
The HelpOnClick Live Chat Software has been constantly improving; and we are now happy to announce some new, very useful features, already available. Keep reading to find out more information! To see...
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HelpOnClick Plugins to integrate with 3rd party software
If your website is based on one of the many free, open source website management systems; and you are wondering how to integrate our Live Chat Software with your site, then keep reading. In this...
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New on HelpOnClick – Help & Feedback community, powered by QHub
Many times when a visitor goes to your website, the first things that come to mind are questions; and how can these be answered. Therefore, adding a Questions and Answers section to your website is a...
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New HelpOnClick Feature – Chat Support via SMS
As we, the HelpOnClick Team, have always tried to improve our Live Chat Software, we are now going Live with a new, unique feature. HelpOnClick now provides the possibility to use Live Chat via SMS. By...
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